Exploring the LLM Module in SuiteScript 2.1 with a Chatbot Example
Introduction: As AI continues to transform industries, integrating natural language processing into business applications has become increasingly valuable. NetSuite’s SuiteScript 2.1 now offers the `N/llm` module, enabling developers to harness the power of large language models directly in NetSuite. In this blog, we'll dive into the basics of the `llm` module and walk through a practical example of using it to create a chatbot Suitelet for seamless user interactions. What is the `N/llm` Module? The `N/llm` module in SuiteScript 2.1 brings AI-driven language generation into NetSuite scripts. This module allows for generating text responses based on user prompts, making it an excellent tool for applications like customer service chatbots, content generation, and automated responses in workflows. Key Components of the `llm` Module: generateText: The primary method used to create responses. It takes a user prompt and, optionally, the chat history to gene...